Politique de remboursement

Return & Refund Policy

Due to the nature of our food products, we are unable to accept returns or exchanges for change of mind once an order has been delivered.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery with your order number and clear photographs of the product and packaging. We will review the issue and, where appropriate, arrange a replacement or refund.

Products must not be consumed or disposed of before contacting us if you wish to report an issue.

Approved refunds will be processed to the original payment method. Processing times may vary depending on your bank or payment provider.

If you have any questions regarding your order, please contact Hanouna’s Taste at hanounataste@gmail.com.

This policy does not affect any rights you may have under applicable UAE consumer protection laws.